Pharma365:

All important information about the customer at a glance. A central overview of master data, current contracts, last contacts, open offers, progress payments, statistical graphics, or even AI-supported recommendations for action to the sales department. The possibilities with Pharma365 are very diverse.

Pharma365 takes your sales to the next level. Instead of just managing customers and processing inquiries, you can actively up-sell and cross-sell with your existing data. Thanks to central product management and defined product relationships, you know as precisely as possible what is suitable for your customer and can place your offer in a targeted manner. With little effort, you can create bundled offers and thus use the entire portfolio in one system for sales purposes.

With the integration of Outlook from the Microsoft365 package, you save the manual documentation of your email correspondence in CRM. You can easily link your customer communication to CRM, so it is completely mapped in the customer’s relationship wizard.

A directory is a hierarchical structure that stores information about objects on the network. A directory service, such as Active Directory Domain Services (AD DS), provides the methods for storing directory data and making that data available to network users and administrators. For example, AD DS stores information about user accounts such as names, passwords, phone numbers, etc., and allows other authorized users on the same network to access this information.

Companies are constantly changing and developing. In order to be able to map these changes promptly and easily in your CRM or ERP, we offer you Pharma365, a flexible and scalable software solution. You save support and service costs by making adjustments to your CRM yourself. For example, you can create and manage users quickly and easily on your own.

Microsoft Relationship Sales combines LinkedIn Sales Navigator and Pharma365 into a solution that enables sales reps to have personalized and meaningful interactions with customers. This allows you to reach all decision-makers and increase the effectiveness of your customer communication. The system supports you in building sustainable customer relationships.

Take full advantage of digital marketing and sales opportunities and offer your customers exclusive knowledge via webinars on your key pharma topics. This is how you draw customers’ attention to your offerings and position yourself as the first point of contact right up front.

In order to map the customer lifecycle completely End2End, various other services and tools must also be connected. For example, we implement interfaces to billing systems, or to other services. Without gaps, fully integrated.

Particularly when introducing new CRM/ERP systems, the training effort for employees is often very high. Pharma365 offers a solution that is easy to use with its intuitive workflows. The training effort is much lower and the start is easier.

If desired, we can take over and manage individual processes of our Pharma365 customers. Through Pharma365, you still have full data access and can view all relevant data at any time.

Pharma365 can be coupled with existing billing solutions via interfaces, as well as implement billing via Microsoft Dynamics365 Business Central.

No matter what you decide at the beginning of your Pharma365 implementation, you can switch to Business Central at any time.

No matter what you decide to do at the beginning of your Chemical365 implementation, you can switch to Business Central at any time.

Partnerships are important, even for energy suppliers. Numerous sales or comparison portals can provide qualified leads. The fully automatic synchronization of these requests into the CRM saves you manual effort and avoids errors. This is how you achieve that special customer experience.

Take your system automation to the next level with Microsoft Power Automate. In addition to the standard scope of Pharma365, you have further possibilities to automate your processes. Increase productivity and create intelligent workflows that support you in your day-to-day business.

Our B2B Data Service supports you in your marketing campaigns. You receive all necessary and freely available information compressed, consolidated and analyzed. This gives you a 100% view of your target market and, in addition, our balance sheet analysis gives you an accurate impression of the potential of the target customer.

The integration of our business customer credit tool into Pharma365 and into your sales process, allows you to get information in just a few clicks. By analyzing the liquidity of your new key accounts before signing a contract, you can reduce the risk of default among B2B customers and at the same time cut expenses for reminders.